Your HVAC employees need to work as a team - and that means being in the same classroom from the beginning. Some classes suit everyone: technicians, salesmen, and leaders.
It's about creating a team mindset for your business. It will boost morale and put everyone on an even playing field. Your employees will know what's expected of them and will feel loyalty toward your business. Just a few courses with everyone involved will get the ball rolling:
Thrive on challenges most avoid
A great attitude affects not only the individual's performance, but also how the company runs altogether. Successful people know how to respond to challenges with a unique attitude. Learn from an expert who tells you how to capitalize on stress and otherwise adverse situations.
Conflict resolution
Gather a winning team and great minds are bound to disagree. Know what impacts teamwork, identify the 8 sources of conflict, and know what type of language to use when dealing with the situation at hand.
Successfully manage your emotions
Laughter really is the best medicine, and it's key to how you feel in your work environment. Learn from a well-known expert on how to improve company relationships and outlook at your HVAC business.
All listed courses can be found on the HVAC Learning Solutions learning management system via e-learning courses.
Tell us: What's been your most valuable classroom experience?